MCCAA issues warning about unsafe ACORN stairlifts

The Malta Competition and Consumer Affairs Authority (MCCAA) has been notified that stairlifts manufactured by ACORN between March 2007 and March 2011 may pose a risk to consumers as the seat post may detach from the main seat support and result in injuries.

Stairlifts are mechanical chairs that are installed on residential staircases to transport people with reduced mobility up and down the stairs.

The risks have been noticed in the following versions of the Acorn Superglide 120:

– Acorn 120 Stairlift;

– Acorn 120 Outdoor Stairlift;

– Acorn 120 Superglide Stairlift;

– Acorn Outdoor Stairlift and

– Acorn Slimline Stairlift.

The serial numbers of the stairlifts are between 110101209781 and 110202352678. On all of the mentioned stairlifts, the name “Acorn Superglide 120” and the serial numbers are located on a silver label on the stairlift’s carriage body cover and on the underside of the steel footrest. A photo of the stairlifts in question is being produced below.

This model of stairlift is no longer supplied by Acorn or its distributors in Malta.

The majority of affected stairlifts in Malta have already had their seat post replaced. Any consumers who may still have one of these stairlifts installed, where the seat post has not been replaced should contact the supplier from where they purchased the product so that the necessary corrective works are undertaken. Alternatively, they can contact the Acorn head office on +44 1535 217928 or e-mail Acorn on [email protected] More information can be found on this link

Should consumers have any other queries they can contact the Technical Regulations Division within the Authority on 2395 2000.

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