Foreign Affairs
Passengers booked duplicate flights due to British Airways error

British Airways admitted it made a mistake when it notified passengers that their flights were cancelled, and advised them to rebook.

Some of the passengers said that they were confused as the flights, which were declared as cancelled, reappeared after they booked again.

British Airways pilots stated that they will strike for three days – on the 9th, 10th and 27th September – due to a salary dispute.

However, some of the passengers who will travel on other days received an email that their flight was cancelled and to rebook or request a refund.

The airline apologised for the confusion caused, saying that the email was an error. A BA spokesperson requested those who paid for another flight to contact the company.

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